Policies

COVID Protocol

The Park Theater is dedicated to ensuring a safe and welcoming entertainment venue for all attendees and employees.

We are requiring proof of full vaccination upon arrival, and encourage wearing masks indoors when not eating or drinking.

Acceptable proof of vaccination include Excelsior Pass, Excelsior Pass Plus, SMART Health Cards issued outside of NYS, full-course vaccination through NYC COVID Safe app, a CDC Vaccination Card, or other Official immunization record.

By purchasing these tickets, you consent to adhere to state and local mandates regarding COVID regulations including, but not limited to mask wearing, social distancing and vaccination. The Park Theater Foundation will enforce all required mandates and will not be issuing refunds to those who do not follow these guidelines. Refunds will be issued on a reverse first-come first-served basis in the case of capacity restrictions OR credit will be given toward a future performance.

Refunds

The Park Theater is happy to accept and process refund requests up until 24 hours before ticketed events (less ticketing platform fees). Note: events presented by outside organizations are subject to alternative policies – please visit the presenter’s websites directly for more information.